POLICIES
Items can be returned or exchanged within 30 days of purchase. Items must be unworn, with original tags attached, and in original packaging. Sale items are final sale. Refunds will be processed within 5-7 business days after we receive your return.
Standard delivery takes 3-5 business days within Lagos and 5-7 business days nationwide. Express delivery options are available for urgent orders. Free delivery on orders over ₦50,000. All packages are carefully packed and tracked for your security.
We protect your personal information and only use it to process orders and improve your shopping experience. We do not share your data with third parties without your explicit consent. All payment information is secured with SSL encryption and industry-standard security measures.
By using our website and services, you agree to our terms and conditions. All purchases are subject to availability and acceptance of your order. Prices are subject to change without notice. We reserve the right to refuse service to anyone for any reason.
Detailed size charts are available on each product page. For styling advice, visit our store for personal consultation or contact our customer service team for personalized recommendations. We offer free styling consultations for VIP customers.
All Rimah Reign products are 100% authentic and come with authenticity tags and certificates. We guarantee the quality and authenticity of every item purchased from us. Any counterfeit items will be fully refunded with additional compensation.
Our customer care team is available Monday-Saturday 10AM-8PM. Contact us via phone, email, WhatsApp, or visit our store for assistance with orders, returns, styling advice, or general inquiries. We respond to all inquiries within 24 hours.
Join our loyalty program for exclusive benefits including early access to new collections, member-only discounts up to 30%, birthday specials, priority customer service, free alterations, and invitations to exclusive fashion events and shows.